Privacy Policy

At LoyaltyKing, we value your privacy and are committed to protecting your personal and business information.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information
  • Name
  • Email address
  • Phone number
  • Company details
  • Billing information
Technical Information
  • IP address
  • Browser type
  • Device information
  • Login activity
  • Cookies and analytics data
Customer & Campaign Data
  • Customer contact details
  • Loyalty points data
  • Campaign performance data
  • Chatbot interactions

2. How We Use Your Information

  • Provide and improve our services
  • Process subscriptions and payments
  • Manage customer accounts
  • Deliver loyalty and marketing campaigns
  • Provide technical support
  • Analyze usage and platform performance
  • Send service-related communications

3. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, misuse, alteration, or disclosure.

4. Sharing of Information

We do not sell personal information.

We may share information with:

  • Technology and hosting partners
  • Payment processors
  • WhatsApp Business API providers
  • Government or legal authorities where required by law

5. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to improve user experience, monitor traffic, and personalize services.

6. Data Retention

We retain user data for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.

7. User Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account data
  • Opt out of promotional communications

8. Third-Party Platforms

Our services may interact with third-party platforms including Meta/WhatsApp, payment gateways, SMS providers, and CRM systems.

9. Children’s Privacy

Our services are intended for business and professional use and are not directed toward children under 18 years of age.

10. Policy Updates

We may update this Privacy Policy periodically. Changes become effective immediately upon posting on our website.

11. Contact Us

Website: www.loyaltyking.in
Email: support@loyaltyking.in